Shipping and payment terms

Shipping costs

International

Information

The prices stated on the product pages include statutory VAT and other price components.

Free shipping – within Germany only!

Deliveries are only possible to delivery addresses in Germany, Austria, Albania, Andorra, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Denmark, Estonia, Finland, France, Greece, Holy See (Vatican City), Ireland, Iceland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Moldova (Republic of), Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Ukraine, Hungary and the United Kingdom.

No delivery to parcel lockers (Packstation)!

For deliveries to non-EU countries, additional customs duties, taxes and fees apply. Further information on customs can be found here, for example, regarding import VAT.

Information on purchasing several items

For environmental reasons, we generally only make complete deliveries. The expected delivery time of your order therefore depends on the availability of all individual items in the order.

If you would nevertheless like a partial delivery, please contact our telephone support before your purchase on: 0221 719981-0.

Payment methods

Payment method	Info
Credit card payment with 3D Secure	Please have your card (Mastercard, Visa, Maestro or UnionPay) ready. Your card will be charged when you place your order. Unfortunately, credit card payment is not possible in our showrooms. For security reasons, we can only ship goods to the address registered with your bank.
	Pay conveniently and securely with your PayPal account. The payment options offered by PayPal are available to you at checkout. When ordering, please make sure that you also transmit the correct delivery address via PayPal.
	Our partner Klarna is a reliable payment service provider offering you flexible and secure payment options. You can see which Klarna options are available to you directly at checkout.
	Pay quickly and securely with your iPhone, iPad or Mac using the cards stored in your Apple Wallet.
	Pay quickly and securely with the cards stored in your Google account.
	With Shop Pay, you can securely save your payment and delivery details and complete future orders in just a few clicks.
Prepayment (bank transfer)	Please transfer the total amount of your order to our account: Kreissparkasse Steinfurt Account holder: Projektor AG BIC / SWIFT: WELADED1STF IBAN: DE90403510600000188551 Once the invoice amount has been received in our account, the goods will be shipped as quickly as possible.