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Checklist for 3D playback

Checklist for 3D playback

Is my source device 3D-capable?

Please check the specifications of the source device (Blu-ray player or Sony PlayStation 4).
Note: not every Blu-ray player is automatically 3D-capable. On a PlayStation 4, the software must be up to date.

Important note when using a PlayStation 4:

If the projector does not recognise the PlayStation 4 as a 3D device, please carry out the following steps.

Which projector suits your room depends on image size, ambient light and placement – tell us your key details and we'll narrow down the choice for you.

View all 3D projectors in the shop → Request advice →

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The settings are explained using a BenQ projector (here the BenQ W703D):

  1. Select "Settings".
  2. Let "Display Settings" for HDMI® run automatically.
  3. Confirm the suggested resolution.
  4. You'll now be asked how big the 3D display is. Enter the diagonal of your screen in inches here.
  5. The PlayStation 4 is now enabled for 3D output.
  6. When starting 3D Blu-rays, you'll now be offered a choice of 3D or 2D.

Is my HDMI® cable standard 1.3 or higher?

Please check the specifications (the standard is usually printed on the cable)

Have I connected the HDMI® cable correctly?

Some HDMI® cables only work in one direction due to integrated signal amplifiers.
Please check the specifications (one end of the cable is marked TV, Receiver or similar)

Did I start the system (source device and projector) while connected (via HDMI® cable)?

Devices communicate with each other on start-up, in this case to activate 3D capability.

Projector (again using the BenQ W703D as an example)

Use the "Source" button to switch to the selected HDMI® input. The start screen of the source device or the menu of the inserted disc will be displayed. Depending on the Blu-ray, you'll be asked straight away whether you want to watch the film in 2D or 3D. Start the film, synchronise the 3D glasses and enjoy the film in 3D.

Note:

Unfortunately, with some 3D Blu-rays the 3D format is not transmitted optimally to the projector, and the projector cannot identify the format correctly (the default setting is "Auto").
If this is the case, please change the format in the projector's 3D menu.
Possible formats: side by side, top and bottom, frame sequential, frame packing, etc.
The 3D format of the Blu-ray can be found on the back of the cover.

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