Jabra Engage 50 II Link, Mono, USB-A, MS wired mono headset certified for Microsoft Teams

REAL-TIME CALL ANALYTICS

The Engage 50 II makes calls more efficient. The innovative Engage+ software also provides valuable real-time analytics and on-screen live assistance, instantly improving the customer experience.

FIRST-CLASS MICROPHONES

The Engage 50 II features three high-quality microphones that work together to provide superior voice quality and noise cancellation. You can also transcribe conversations with pinpoint accuracy using voice recognition. Always to the point.

LIGHTWEIGHT AND COMFORTABLE

The Engage 50 II is ultralight and features intelligently designed angled ear cushions that ensure a perfect fit and high comfort – even over extended periods. The innovative labyrinth pattern on the earcups minimizes pressure in the inner ear and keeps the headset securely in place. This allows you to stay relaxed and focus on your customers. That's how you achieve comfort.

IMPRESSIVE SOUND QUALITY

The noise-isolating earcups and advanced speaker technology optimize every word your customers say and ensure clearer conversations – even in noisy environments. Focus on what matters and simply tune out the rest.

INTEGRATED HEARING PROTECTION

With the Engage 50 II's integrated professional hearing protection features, you can rest assured that your hearing is protected and focus entirely on your customers. After all, hearing protection keeps employees satisfied. And only satisfied employees provide first-class customer service.

GROUNDBREAKING VOICE TRANSMISSION

Our innovative BalancedVoice™ signal processing algorithm uses dynamic range compression to amplify the quieter parts of your customers' voices while reducing the louder parts. This gives every conversation a better balance. It helps prevent fatigue and increases productivity. More efficient conversations and perfect customer reviews (some dreams do come true).

ACOUSTIC RINGING TONE/SMART RINGING TONE FEATURE

Even when you're not wearing the headset, you'll always hear an incoming call thanks to the Engage 50 II's customizable acoustic ringing tone. Perfect for quick trips to the kitchen on a day working from home. Complete flexibility and greater efficiency. You no longer have to worry about missing calls.

UNIVERSALLY COMPATIBLE

The Engage 50 II makes it easy to connect with your customers, as the headset is compatible with all leading contact center and Unified Communications (UC) platforms. It even features integrated voice control for Amazon Connect, Genesys Cloud CX, and NICE Cxone2 and is certified for Microsoft Teams. This allows you to interact seamlessly with your customers. Teamwork always pays off.

INTEGRATED BUSY LIGHT

Avoid costly and disruptive interruptions with the integrated busy light. The Engage 50 II uses it to signal to people around you when it's not a good time to talk. This allows you to focus undisturbed on your customers. You set clear boundaries without having to say a word.