Jabra Engage 50 II Link, Stereo, USB-A, MS wired stereo set certified for Microsoft Teams

REAL-TIME CALL ANALYSIS

The Engage 50 II makes calls more efficient. The innovative Engage+ software also provides valuable analysis data in real time and live support on the screen, thus immediately improving the customer experience.

FIRST-CLASS MICROPHONES

The Engage 50 II features three high-quality microphones that together ensure higher voice quality and superior noise cancellation. You can also transcribe conversations precisely using speech recognition. Always to the point.

LIGHT AND COMFORTABLE

The Engage 50 II is ultralight and features intelligently designed angled ear cushions that ensure a perfect fit and high wearing comfort – even over longer periods of time. The innovative labyrinth pattern on the ear cups minimizes pressure in the inner ear and ensures that the headset stays securely in place. This allows you to remain relaxed and focus on your customers. This is how you develop wearing comfort.

IMPRESSIVE SOUND QUALITY

The noise-isolating ear cups and advanced speaker technology optimize every word of your customers and ensure more precise conversations – even in noisy environments. Focus on what matters and simply tune out the rest.

INTEGRATED HEARING PROTECTION

With the integrated professional hearing protection features of the Engage 50 II, you can rely on the fact that your hearing is protected and fully focus on your customers. Because hearing protection ensures satisfied employees. And only satisfied employees provide first-class customer service.

GROUNDBREAKING VOICE TRANSMISSION

Our innovative signal processing algorithm BalancedVoice™ uses dynamic range compression to amplify the quieter parts of your customers' voices while reducing the louder parts. This gives every conversation a better balance. This prevents fatigue and increases productivity. More efficient conversations and perfect customer reviews (some dreams come true).

ACOUSTIC RINGING TONE/SMART RINGING TONE FUNCTION

Even when you are not wearing the headset, you will always hear when a call comes in thanks to the customizable acoustic ringing tone of the Engage 50 II. Perfect for quick trips to the kitchen on a day working from home. Complete flexibility and more efficiency. You no longer have to worry about missed calls.

UNIVERSALLY USABLE

With the Engage 50 II, it is easy for you to connect with your customers, as the headset is compatible with all leading contact center and Unified Communications (UC) platforms. It even features integrated voice control for Amazon Connect, Genesys Cloud CX, and NICE Cxone2 and is certified for Microsoft Teams. This allows you to interact seamlessly with your customers. Teamwork always pays off.

INTEGRATED BUSY LIGHT

Avoid expensive and disruptive interruptions with the integrated busy light. This allows the Engage 50 II to signal to people in your surroundings when it is not a good time for a conversation. This allows you to focus undisturbed on your customers. This sets clear boundaries without having to say a word.